About
Roughly 50% of all indoor playspaces fail after just 3-5 years... We just celebrated our 9th year in business; let's make sure you'll last as long! Since opening back in 2017, we've survived all kinds of challenges- divorce, COVID, staffing mistakes, marketing missteps, and I've learned something from ALL of them. Let's help you create a lasting, resilient business!
What I can help with
Business Plans, Leasing Tips, Management Advice (Interviewing, Hiring, Onboarding, Training, and all the rest), Budgets, Party Bookings, Website Design, Customer Research, and more. I've worn a LOT of hats in the 9 years I've done this and look forward to sharing what I've learned with you.
Topics I Cover
- How to Craft a Solid Business Plan- What Do You Need To Think About?
- How Do You Hire Great Employees?
- When Is It Time for a 2nd Location?
- How Can I Maximize My Party Revenue?
- How Can I Figure Out What My Customers Want?
- How Do I Get the Word Out?
- How Do I Make a Great Website?
- How Do I Run the Day-To-Day Stuff?
- How Do You Price Your Parties and Memberships?
- How Do You Handle Slow Seasons?
- How Do You Train Staff to Deal with Kids and Parents?
- How Do You Choose and Negotiate a Lease?
- How Do You Build Repeat Customers and Loyalty?
- How Do You Handle Difficult Customer Situations?
- How Do You Build Community Around Your Business, Not Just Transactions?
- How To Design a Space That Works for Kids (AND Parents)
- How Do You Market on a Small Business Budget?
- How Do You Build Systems So the Business Doesn't Depend Entirely on You?
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