About
Beauty and wellness operator with 20+ years of experience building, leading, and growing salon and spa businesses, from startup and staffing to pricing, memberships, operations, and multi-unit growth. You can also check me out on LinkedIn for a more detailed look into my background and experience.
www.linkedin.com/in/shantellbarnum
What I can help with
I can help with salon and spa startups, operational strategy, staffing and recruiting, pricing and service menus, memberships, schedule optimization, team performance, guest experience, multi-unit growth, and turning a strong concept into a business that actually works day to day.
Topics I Cover
- Membership Program strategy
- Salon and Spa Startup
- Staffing Models
- Scheduling and Utilization improvement
- Labor Planning
- Guest Experience and retention
- Multi-unit Operations and Scaling
- Fixing operational bottlenecks in an existing business
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