About
I built Polished Nail Salon into two Oklahoma City locations and a brand voted Best Nail Salon for 16 years, gaining firsthand experience in team leadership,client loyalty, and the challenges of running a beauty business.
What I can help with
I’ve spent 16 years building Polished Nail Salon, leading teams across four locations, and earning lasting loyalty from Oklahoma City clients. I help salon owners strengthen their client experience, train and lead their teams, refine their service menus, and market their business with a clear, consistent brand. I can also share what I’ve learned from staffing changes and slow seasons, including how to assess what needs attention first.
Topics I Cover
- Building a recognizable salon brand
- Setting service standards and daily salon procedures
- Hiring, training, and leading nail technicians
- Developing future salon leaders
- Building a team culture around shared values and standards
- Creating a client experience that brings guests back
- Develop pratical ways to give feedback, build trust, and create consistence team performance.
Reviews
No reviews yet.